Privacy Policy

This Privacy Policy describes how Paxlivo handles information collected through the Paxlivo website and, when launched, its hosted merchant payment service. This draft is provided for the initial website launch and should be reviewed for the operating entity and applicable jurisdictions before broad commercial rollout.

1. Information we may collect

We may collect account information, contact details, technical logs, store configuration, invoice metadata and support communications that are reasonably necessary to operate, secure and improve the service. Paxlivo is designed as non-custodial payment infrastructure and does not require merchants to provide wallet seed phrases or private keys.

2. Blockchain information

Public blockchain transactions are, by their nature, visible on the relevant blockchain. Information written to a public blockchain is not controlled or erasable by Paxlivo.

3. How information is used

Information may be used to provide the service, authenticate users, detect abuse, maintain security, provide support, communicate service changes and meet legal obligations that apply to the service operator.

4. Service providers

We may use infrastructure, email, security, analytics or support providers where necessary to operate Paxlivo. Providers should receive only the information reasonably required for their function.

5. Retention

We retain information for as long as reasonably necessary for service operation, security, dispute handling, recordkeeping and applicable legal requirements.

6. Security

We use administrative and technical safeguards intended to protect service data. No internet service can guarantee absolute security. Merchants remain responsible for protecting their own wallets, credentials, API keys and recovery materials.

7. Contact

Privacy questions can be sent to [email protected].